ACCESSING YOUR APP
EventMobi apps can be accessed on any device using a current internet browser and/or through the EventMobi Universal App using the Smart Launch page that has been assigned to your event.
HOW TO USE THE SMART LAUNCH PAGE
Each event is assigned its own Smart Launch page that will direct iOS and Android device users to their relevant app store where the EventMobi Universal App can be downloaded so that your event information will launch automatically.
- Use the Smart Launch page URL assigned to your event, it should follow the format eventmobi.com/app/eventcode.
- Select the Install option in the relevant app store for your Apple or Android device.
- Your event will launch automatically once the app has been downloaded to the device.
Users who already have the EventMobi Universal app will simply have your event information launch automatically, and will not need to complete the process of downloading to their device.
If the user has accessed the Smart Launch page on a Windows or Blackberry device, then they will not receive a prompt to download from an app store, but instead be directed to the web based version of your event app. Instructions on how to create a home screen shortcut will appear once the app has loaded.
HOW TO USE YOUR EVENT APP URL
Attendees that wish to access your event directly from the browser of their desktop can do so using the app URL specific to your event.
- Visit eventmobi.com/eventcode (your event code is custom to your event so be sure to replace this)
CUSTOM BRANDED APPS AND EVENT PAGES
If you are hosting your event information in the app stores using a Custom Branded App, or a Custom Branded Event Page then the process to accessing the app will be a bit different. This option allows your attendees to search for your event within the Apple App and Google Play stores and download it directly to their device. To make this search easier, you may want to consider establishing keywords while creating the app listing under your developer account.
It is important to note that custom branded apps can take a total of 4-8 weeks to make them available in the app stores. This timeline allows for the build of your app file by our Native App Release Specialist which you will then need to upload to your own developer accounts in the Apple App and Google Play store. Once the app has been submitted, it will need to be approved by each store which can take approximately 2-3 weeks.