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What happens if there are disruptions to the internet connectivity at my event?

EVENTMOBI

EventMobi apps can be accessed on any mainstream internet browser and, depending on your package, from four major app stores: Apple App Store, Google Play, BlackBerry World, and the Windows Phone Store. While you do need a connection to access the app in the first place, you can use it thereafter without a connection.

 

NATIVE

Having downloaded the app from your device's app store, you will be able to use the app seamlessly thereafter, even without an internet connection. To minimize the download time and the bandwidth required for your attendees, all your uploaded images and attached documents will remain on our servers and will not appear offline. Otherwise, all the app's functionalities will remain the same.

Our native apps are available for mobile devices running the latest market-dominating operating systems:

  • iOS 7 and higher, 
  • BlackBerry OS 10 and higher, 
  • Android 4 and higher, 
  • and Windows Phones running Windows 8 and higher.​


 

OFFLINE IN YOUR INTERNET BROWSER

Your app's offline capability activates automatically when you first access your app on your device. Your mobile device will store the app within your browsing memory (cache) and the app will draw from this stored information thereafter, eliminating your need for connectivity.​
 

COMPATIBILITY

Our offline-capable event app works seamlessly on newer mobile devices:
-
iOS 6 and later
- Android 4 and later
- BlackBerry OS 10 and later 

They will also work on all mainstream desktop browsers:
- Chrome 14 and later
- Safari 5.1 and later
- Firefox 6 and later
- Internet Explorer 9 and later


However, you will not be able to download the icon to your desktop and will need to leave the app open to access it offline.

Mobile devices older than 3 years are less predictable. All devices will require connectivity for the initial download of the app.


 

UPDATES

You will need to be connected to receive updates and changes, including push notifications, and the app will tell you when your last update was. Also, while EventMobi sends updates to your mobile device automatically, there are some changes that will require you to refresh your app before they become apparent on your device.



Some will even require that you clear your browsing cache, and you can find a complete list of these changes in 
this article of the FAQs.

 

LIMITATIONS

While you can view all the app content offline, there are some interactive functions that require connectivity. These are

  • Receiving updates

  • Sending yourself notes

  • Adding or editing your attendee profile

  • Uploading images

  • Viewing attached resource documents

  • Participating in polls, surveys, and session feedback, and displaying the results live

  • Getting alerts

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