Alerts are a great way to notify your attendees of any pertinent information during the event. Has there been a room change for a session? Is lunch ready to be served? Send out an alert! You can even send targeted alerts to specific groups established in your attendees listing. Click here for more on that.
The most recent alert will pop-up as soon as you send it out (or when the attendee next opens the app, whichever happens first). On the app, all recent alerts appear in the Event Feed at the top of the app. (However, swiping right gives you the Menu and swiping left gives you the Attendee Dashboard, and Event Feed doesn't appear in either.)
Attendees that have downloaded the EventMobi Universal App or a Custom Branded App from the Apple App Store or Google Play will also receive these alerts as push notifications (provided you have toggled this option while creating the alert). It is important to note that the user must provide permission for the push notifications to be received on their device, and will have to have the app downloaded prior to the alert being sent. Also, these are sent to all attendees using Apple or Android devices, regardless of the attendee groups you created.
SENDING AN ALERT
Click here for more information about how you can create Attendee Groups for sending alerts to specific attendees.)
Push notifications are available for users that have downloaded your event information from the Apple App Store or Google Play store, be it through the EventMobi Universal App or a Custom Branded App. These notifications are shown when the app is closed or another app is in use. Push notifications ensure that attendees using iOS and Android devices will get your alerts and updates, even if they don't have the app open when you send them out. However, it's good to keep the following in mind:
- Users can download the Universal app using the Smart Launch page specific to your event. The URL should follow the format eventmobi.com/app/eventcode
- Only users who have downloaded the app before your alert was scheduled to go out will receive it as a push notification.
- Push notifications are sent to all iOS and Android users. You cannot send targeted alerts as push notifications at this time.
- Attendees can opt out of push notifications, so it's not a bad idea to send an accompanying email with your alert, which you can do within the Alerts module.