Can we have multilingual native apps in the app stores?


  This article is for our Classic Content Manager.

If you are an EventMobi customer and using, your account is using our new Experience Manager. If this is the case, please visit


EventMobi allows you to choose from 17 different languages. By selecting a different language from the Event Info module, all of the non-editable, hardcoded text in your app (date formats, headers, instructional messaging, etc.) is instantly translated.

Since each app can only have one language attributed to it, you need a separate app for every language you want to offer. In the web version, each app can be linked together so attendees can easily navigate from one to the other. Each language version will also have its own Smart Launch page assigned that will direct attendees to your event information automatically. 


If the user has visited the Smart Launch page for your event on an iOS or Android device, then they will be prompted to download or access the EventMobi app which will launch the event information automatically. 

If the Smart Launch page is accessed from a desktop or Windows device, the user will instead have the web based version of your app launch automatically. It can then be installed to the device by creating a shortcut to the home screen. The user will receive a set of instructions when they initially access the app, or can select the Install App option located at the bottom of the app menu. 



One catch is that, since each language requires its own app, attendees using the app in one language will not be able to message attendees using the app in another language (i.e. because they are technically different apps, even though they belong to the same event). 

One way to get around this is to offer a default language for your app and to enable messaging only in that app. You can use this default app to direct users to other language options that your app is offered in. The last step is to put some verbiage on that app to indicate that chatting with other attendees will need to be done through the default app. 


Multilingual events that will need to be accessed using a custom branded app will be assigned an events page where each language option is made available to attendees. This process will follow our Branded App submission process and our App Release Coordinator is happy to assist along the way. 

0 out of 0 found this helpful



Article is closed for comments.