How do I make my app available in the app store?


EventMobi apps are accessible in the Apple App Store and Google Play. Included in Max and Executive packages and available as an add-on for Flex and Pro, if this feature is enabled, you will see a Native App module under General Settings. Once you're ready to submit your app, you just have to click Submit to App Stores in the Native App module and your work is done.

When should I submit my native app?
What operating systems do we support for native?
How complete does my app need to be before I submit?
What information cannot be changed after I submit?


The processing time for each app store is different but it can take as long as three weeks. To ensure that you have allotted the necessary time, you must submit your app for approval no later than three weeks before you want to release it to the public. This is a strict deadline and our support team is always available to ensure that you are able to meet it.


  • iOS7/8+
  • Android 4+


There must be data available in each visible module on the front-end of the app. The app should appear to the person reviewing it at the app store like a real app that’s ready to launch. Apart from the information in your Native section, you will be able to make changes to the app once it has been submitted, but Apple has real people reviewing each app, so there is a higher likelihood that the app will be rejected if it appears incomplete. For this reason, placeholder text (Lorem Ipsum) will increase the likelihood that the app is rejected.

For more reasons the app might be rejected, take a look at this page on


Before your app can be submitted to the app stores for approval, a number of details (pictured below) have to be finalized. If you want to change these details after your app has been submitted, please contact EventMobi support.

Although a splashscreen image is not a required field it is a great way to add some additional branding to your app.  Splashscreen images will appear for a few seconds after the app is opened on both iOS & Android. Our recommended dimensions are a width of 1375 pixels by a height of 2200 pixels.  Use a transparent PNG24 for best results!


Once you have submitted your app, you just have to sit back and wait. Your Native App module will become a status page on which you can see the progress for each app store.

As your app is approved in each app store, you will receive a confirmation email providing you with the link to your app in that store. You can use this link to promote your app to the attendees who use that device specifically. We recommend waiting until the app has been approved in each store before you begin the promotional process to avoid confusion from attendees who use a store that has not yet approved the app.

While your native app download stats aren’t displayed in your content manager, you can contact EventMobi support and request the download numbers for your app.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Please sign in to leave a comment.
Powered by Zendesk