Can I unsubscribe from alerts and email communications?

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  This article is for our Classic Content Manager.

If you are an EventMobi customer and using experience.eventmobi.com, your account is using our new Experience Manager. If this is the case, please visit help.eventmobi.com

WHEN DO YOU GET ALERTS?

There are three cases in which you can get alerts sent from within the app:

  • If the event organizer has opted for a native app and you have downloaded it from an app store, you will likely get push notifications about every alert.
  • If the planner has opted to accompany an in-app alert with an email, it will go to anyone listed as an attendee for that event.
  • If you have chat enabled and have received chat messages while offline, you will receive an email notification about them.

 

HOW CAN I DISABLE EMAIL NOTIFICATIONS?

You can disable alerts, chat, and their associated email notifications from within the app. When logged into the app, click the icon in the top-right corner to open your attendee dashboard. Then, click the gears icon to open your attendee settings. From here, switch the relevant toggles to the OFF position.



 

I DON'T WANT PUSH NOTIFICATIONS EITHER

When you download the app, it will ask you for permission to send you push notifications. If you're not interested in receiving push notifications from the app, simply don't grant it permission to send them to you.
 

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