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Why do some of my widgets not show or areas are blank after I uploaded content and images?

EventMobi uses different services that help you create a seamless attendee experience for your next event. After you uploaded content through your Content Manager, on rare occasions you may experience some displaying incorrectly in your event app; in other cases, areas in the app are blank altogether. This issue usually occurs if your corporate network or company's firewall blocks certain sites on the web that EventMobi leverages.
 

If, after uploading content, widgets don't show or areas are blank, we suggest you whitelist the services we use so they won't get flagged by your company's firewall or corporate network. Whitelisting these services will result in a seamless experience when building and using the app. We recommend you talk to your IT department and have the following sites added to your whitelist:


 

Domain

Purpose

*.eventmobi.com and eventmobi.com

Required for all applications to work.

newrelic.com

Analytics & Application Errors

S3.amazonaws.com

Stores app images (such as profile pictures) and documents

google-analytics.com

Analytics

api.keen.io

Analytics

cloudinary.com

Stores app home screen widget images

res.cloudinary.com

Stores app home screen widget images

olark.com

Support chat window for Content Manager

googleapis.com

 

ws.pusherapp.com (port 80 and port 443)

Required for app chat feature

 

 

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