What Should I know About Assigning IDs?


  This article is for our Classic Content Manager.

If you are an EventMobi customer and using experience.eventmobi.com, your account is using our new Experience Manager. If this is the case, please visit help.eventmobi.com

How Do I Assign IDs?

When adding your data using the Excel templates, you will be asked to include a unique ID for each item. This can be anything alphanumeric, provided it does not contain special characters. This ID acts as a unique identifier that allows information to be linked together within the Content Manager. A few examples of this is when we wish to link Sessions to Tracks, or Attendees to Groups. 

IDs can however, be reused for different item types. Creating an Attendee profile with an ID of 1, will not impact a session you are creating with an ID 1 as these items are created and uploaded to separate sections, using separate template types. 

Can IDs Be Changed Once They Are Assigned?

Once an ID has been assigned it can be changed, however this effectively results in creating a new item. For this reason you may notice that some of the information is no longer linked after saving your change, for instance Speakers may no longer appear linked to sessions once the profile ID has been updated. For this reason, we do not strongly encourage changing IDs once they have been assigned. 

What If I Reuse An ID?

When an ID has been used for an item, we want to ensure that it is not reused for another item of the same type. For example, reusing an Attendee ID will result in the email address being re-assigned to the new profile you are creating. This will occur because a record for the ID already exists in the Attendee section, and the linked information will be transferred over to the new item you are saving. This rule will also apply when we attempt to assign a new email address to an existing profile. Updating the email address will require that we assign a brand new ID to ensure that a new record is established, allowing the information to save correctly. 


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